This privacy policy (“Policy”) describes how the Alberta Rural Physicians Action Plan, operating as Alberta’s Rural Health Professions Action Plan (“RhPAP”, “us” or “we”) collects, protects, uses and shares the personally identifiable information (“Personal Information”) you (“User” or “you”) provide on the https://rhpap.ca website (“Website”) or through the use of any services accessed by you through the Website (“Services”). It also describes the choices available to you regarding RhPAP’s use of your personal information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Collection of personal information
RhPAP receives and stores any information you knowingly provide to us, including when you fill out any online forms on the Website. When required, this information may include your email address, name, phone number, address, banking information, credit card information, or other Personal Information. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website’s features or RhPAP’s programs or services that require application through online forms.
Collection of non-personal information
When you visit RhPAP’s Website, our servers automatically record information that your browser sends. This data may include information such as your computer’s IP address, browser type and version, operating system type and version, language preferences, the pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics, and the webpage you were visiting immediately prior to ours.
Purpose of collecting information
RhPAP’s purpose in collecting information, including Personal Information, is to enable RhPAP to develop, market, deliver, and administer programs, to enhance RhPAP’s understanding of the needs of its clientele, to satisfy RhPAP’s legal obligations, and to prevent fraudulent use of RhPAP’s Website and Services.
Managing personal information
You are able to access, add to, update, and delete certain Personal Information about yourself while you are completing an online form, but not after you have submitted the form. To view, update, or delete information after you have submitted an online form, you will have to contact us. When you update information, RhPAP may maintain a copy of the unrevised information in our records. RhPAP will retain your information for as long as needed to provide you Services and may remain in our private records as may be necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Use of collected information
Any of the information we collect from you may be used to personalize your experience; improve our website; improve our Services; respond to queries and emails; process transactions; send notification emails such as password reminders, updates, etc.; and run and operate our Website and Services. RhPAP may use any aggregated data derived from or incorporating your Personal Information, but not in a manner that would identify you personally. Non-personal information collected is used only to identify potential cases of abuse and establish statistical information regarding Website traffic and usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
Confidentiality
We will keep confidential and will not publish or otherwise disclose and will not use your confidential information for any other purpose except:
- as permitted or required by applicable law or regulatory requirements. In such a case, we will endeavor to not disclose more personal information than is required under the circumstances.
- to comply with valid legal processes such as search warrants, subpoenas or court orders
- as part of RhPAP’s reporting requirements to our stakeholders
- during emergency situations or where necessary to protect the safety of a person or group of persons
- with your consent.
Consent
It is important to us that where we collect, use, or disclose your personal information we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction.
Typically, we will seek your consent at the time that we collect the Personal Information. In certain circumstances, your consent may be obtained after collection, but prior to our use or disclosure of your personal information. If we plan to use or disclose your personal information for a purpose not previously identified (either in this Privacy Policy or separately), we will endeavor to advise you of that purpose before such use or disclosure.
As we have described above, we may collect, use, or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.
You may change or withdraw your consent at any time by giving us notice. Refer to “Contacting us” below.
Children
We do not knowingly collect any personal information from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided personal information to us through our Website or Services, please contact us.
Cookies
The Website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies although you may have to modify your browser settings to decline cookies to ensure you can access these options. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services.
Advertisement
RhPAP may display online advertisements and share aggregated and non-identifying information about our users that we collect through online applications or through online surveys and promotions with certain advertisers. RhPAP does not share personally identifiable information about individual users with advertisers. In some instances, we may use aggregated and non-identifying information to deliver tailored advertisements to the intended audience.
Links to other websites
Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal information in its control and custody; however, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
Data breach
In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to third parties as a result of external activity, including, but not limited to, security attacks or fraud, we may take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.
Legal disclosure
We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another entity, or sale of all or a portion of our assets, your user account and personal data will likely be among the assets transferred.
Compliance with GDPR
We will comply with any and all the measures included in the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 (hereinafter, “GDPR”) and all applicable laws implementing the GDPR.
Changes and amendments
RhPAP reserves the right to modify this Privacy Policy relating to the Website or Services at any time, effective upon posting of an updated version of this privacy policy on the Website. When RhPAP does so, the date at the bottom of this page will updated to reflect the date of modification. Continued use of the Website after any such changes will constitute your consent to the revised policy.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
Contacting us
If you have any questions about this Policy, please contact us at info@rhpap.ca
This document was last updated on February 5, 2021.